Delete Account & Data

Manage your Locate The Phone account and request deletion of your personal information and stored data.

Last updated: August 2026

Account Deletion

Users can request permanent deletion of their Locate The Phone account and the data associated with that account.

To request account deletion, contact our support team using the email address below. Please contact us using the email address associated with your Locate The Phone account.

Data That Can Be Deleted

Depending on your request, the following data associated with your account may be deleted:

  • Locate The Phone account information
  • Captured evidence videos
  • Stored device location records
  • Evidence timestamps and related metadata
  • Other data associated with the requested account

Deleting Evidence From the App

Users can also delete their stored evidence directly from the Evidence section of the Locate The Phone application. This allows users to remove individual evidence videos and associated location records without deleting their entire account.

How to Request Deletion

To request deletion of your account or specific data, send an email to our support team from the email address associated with your Locate The Phone account.

Please clearly state whether you want to delete your entire account or only specific stored data, such as evidence videos or location records.

Important: Account deletion is permanent. Once the requested account and associated data have been deleted from our active systems, they cannot be recovered through the application.

Data Retention

Data requested for deletion will be removed from our active systems, except where retention is required by applicable law or necessary for legitimate security purposes.

Need Help?

If you have questions about account deletion or your stored data, contact our support team:

support.locateThePhone@gmail.com

We typically respond within 24 hours.

2025 Locate The Phone. All rights reserved.